This Privacy Policy explains how ResponsibleGlass (“we”, “us”, “our”) collects, uses, stores and protects your personal information when you visit our website, contact us or engage with our work. We are committed to safeguarding your privacy and ensuring your personal data is handled in accordance with UK GDPR, the Data Protection Act 2018 and all applicable legislation.

Who we are

ResponsibleGlass is a global sustainability standards organisation working to advance responsible practice across the glass value chain.
Company Number: 16607753
Registered Office: 23 College Hill, London, United Kingdom, EC4R 2RP

The information we collect

We may collect and process the following types of personal data.

Information you provide to us directly:
Name
Email address
Organisation and job title
Phone number
Any other information you include when contacting us via forms, email or subscription tools

Information collected automatically:
IP address
Browser type and device data
Pages visited, time spent on the site and referring websites
Cookie data, including Google Analytics identifiers

Information from third parties:
We may receive personal data from partners or service providers where it relates to the delivery of our work, events or membership activity.

How we use your information

We use your personal data for the following purposes.

Responding to enquiries submitted through our website or email
Managing supporter, member and stakeholder relationships
Sending updates, newsletters or information you have opted into receiving
Administering events, consultations and technical groups
Improving our website performance, content and user experience
Maintaining internal records, governance and compliance
Ensuring website security and preventing misuse

We will only process your personal data where we have a lawful basis, including consent, legitimate interest, contract fulfilment or legal obligation.

How we store and protect your data

We take appropriate organisational and technical measures to keep your data secure. This includes restricted access, secure servers, encryption where appropriate and regular security reviews. We only retain your information for as long as it is necessary for the purposes stated above.

Sharing your information

We may share your information with trusted third-party service providers, such as:
Email delivery platforms
Analytics and web hosting providers
Event management systems
Consultants or contractors supporting ResponsibleGlass activities

We never sell your personal information.
Data is only shared where necessary and always under appropriate safeguards.

International transfers

Where personal data is transferred outside the UK or EEA, we ensure it is protected by appropriate legal mechanisms such as Standard Contractual Clauses or equivalent safeguards.

Your rights

You have the following rights under UK GDPR:
The right to access your personal data
The right to correct inaccurate information
The right to request deletion of your data
The right to restrict or object to processing
The right to data portability
The right to withdraw consent at any time (where processing is based on consent)

To exercise your rights, contact us at: [email protected]

Links to other websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact us

If you have any questions about this Privacy Policy, please contact:
[email protected]